S M A R T E S
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Why Record Locking Matters in NetSuite

When multiple users work on the same NetSuite record at the same time, it can lead to errors, conflicting updates, or even lost data. The Record Locking solution prevents this by automatically locking records while they are being edited. This ensures that only one user can make changes at a time, helping teams avoid duplication, improve accuracy, and maintain data integrity across the system. With built-in auto-release and conflict prevention, Record Locking keeps your workflows smooth and your data reliable.

How it Works

When a record is locked, a popup notification appears to alert the user and the edit button is automatically hidden to prevent unauthorized changes. Behind the scenes, the solution maintains data integrity at every level by allowing administrators to configure multiple context types. It also offers flexibility, enabling users to deploy the script across any number of records while setting custom lock durations to fit their business processes.

  • Key Features

    The Record Locking solution provides real-time protection by preventing multiple users from editing the same record simultaneously. When a record is locked, users are notified through a popup message, and the edit button is automatically hidden to avoid accidental changes. Administrators can configure custom lock durations to align with specific workflows, while multi-context support ensures data integrity across different record types. The solution is also highly scalable, allowing deployment to any number of records, and offers built-in safeguards to protect against conflicting updates or overwrites.

  • Use Cases

    The Record Locking solution in NetSuite ensures that when a user is editing a record, others are prevented from making simultaneous edits. In scenarios where multiple users attempt to update a record simultaneously, the solution manages access, allowing the first user to proceed while informing subsequent users of the temporary unavailability of the record. This ensures data consistency and prevents conflicting updates. Additionally, automatically releasing locks after a period of inactivity, ensuring that records do not remain inaccessible due to user distraction or forgetfulness.

The Record Locking solution gives NetSuite users the control and confidence they need to manage data without the risk of errors or conflicting edits. By combining real-time notifications, configurable settings, and flexible deployment, it ensures that business processes run smoothly and securely. Whether your team is focused on collaboration, accuracy, or compliance, this add-on helps maintain the integrity of your records while improving overall efficiency in NetSuite.

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Contact us today to schedule a demo and see how Record Locking can help your team prevent conflicts, protect data integrity, and work more efficiently in NetSuite.

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