Online Pages Capabilities: An eCommerce like Solution

Smartes Online Pages: A Simple Introduction to the eCommerce like solution

Online Pages extends NetSuite with a simple, customer-friendly web experience that keeps customers and vendors informed without the back-and-forth. Instead of sending PDFs or replying to status emails all day, you can provide a secure link that shows the right order information in real time—so stakeholders can self-serve updates and your team can stay focused on execution.

Why Online Pages instead of traditional eCommerce?

Online Pages is a lighter-weight alternative when you don’t need a full eCommerce platform. It typically requires less implementation effort, keeps the workflow close to NetSuite, and focuses on what customers and vendors actually need most: clarity, speed, and accurate order information.

Order View

This view is where customers can review and update key parts of an order and build out what they need—all from a secure link. This view reduces manual order changes, eliminates re-keying, and improves accuracy because the customer is working from live NetSuite-driven data.

History View

Shows the customer’s past activity in one place—so they can reference prior orders without digging through emails. This view is especially valuable for repeat buyers and vendor relationships where historical context matters.

Insight View

Gives customers a real-time snapshot of the order right now—the information they typically email or call to request. This is the single source of truth view that reduces “Where’s my order?” requests and keeps communication consistent.

Ready to see Online Pages in action?

Online Pages gives your customers and vendors a cleaner, faster way to interact with NetSuite—without the overhead of a full eCommerce platform. With Online Pages, you reduce manual follow-ups, improve accuracy, and deliver a better experience at scale.