S M A R T E S
  • Tyson Andrews
  • July 11, 2025

In a world where automation is no longer a luxury but a necessity, businesses need smarter tools to keep up with rising customer demands, shrinking response times, and increasingly complex documents. While many OCR tools promise to automate order processing, most fall short when it comes to accuracy, flexibility, and seamless ERP integration.

At Smartes, we’ve changed that. Our latest enhancements transform our OCR tool into a true intelligent document processing engine—built specifically for NetSuite and now powered by AI. This isn’t just an upgrade; it’s a shift in how NetSuite users handle sales orders, purchase documents, and complex PDFs.

Let’s break down why not all OCR tools are equal—and why Smartes has built the OCR tool you’ve been waiting for.

AI at the Core: Smarter, Faster, More Adaptable

Our new OCR engine doesn’t rely on one-size-fits-all logic. Instead, we’ve added layers of artificial intelligence to the core of the solution, making it smarter and more adaptable than ever before.

Here’s what powers it:

  • Base Model OCR: Our foundation engine that handles standard document types out of the box. It gets the job done quickly and consistently.
  • Trained Models: Need the OCR to handle customer-specific layouts or unusual formats? We now offer trainable models that learn and improve over time, tailored to your documents.
  • AI + Focal AI Assist: To increase accuracy and handle semi-structured or inconsistent documents, we use advanced AI that mimics human focus—spotting key fields and aligning them with your NetSuite data requirements.

The result? Higher accuracy, less manual review, and faster throughput—even if your customers send inconsistent formats or PDFs full of odd layouts.

Multi-Order PDFs, Meet Multi-Order Automation

One of the most common challenges in order processing is when a customer sends a single PDF that contains multiple purchase orders. Traditional OCR tools either stop at the first page or force your team to manually split the file—slowing everything down. Smartes OCR eliminates that hassle.

With our Split Pages feature, the system automatically identifies where one order ends and another begins. It then breaks the document apart, extracts each order’s data, and submits them individually into NetSuite—accurately and without manual intervention.

Why it Matters:

  • Accelerates order entry—even when customers send bulk documents.
  • Supports high-volume clients who prefer consolidated files.
  • Removes repetitive admin work, freeing up your team for higher-value tasks.

This isn’t just automation—it’s smarter, scalable document processing that grows with your business.

Built for NetSuite

What truly separates Smartes from other vendors? We didn’t build a generic OCR tool and bolt it onto NetSuite—we built an OCR tool for NetSuite from the start. That means:

  • Native NetSuite integration: OCR data flows directly into NetSuite as real Sales Orders, Item Receipts, or other records.
  • Email to ERP automation: We monitor your email inbox and automatically extract incoming documents—PDF, Excel, Word—and route them through OCR.
  • Business logic support: Case quantity conversions, unit normalization, required field population, and workflow triggers are all handled according to your NetSuite setup.
  • Workflow-ready output: Once processed, records can trigger NetSuite workflows for approvals, notifications, or automation steps.

You’re not working around NetSuite—you’re working with it.

What Sets Smartes OCR Tool Apart

Plenty of OCR tools promise automation—but most were built for invoices, not for the unique demands of sales order processing in NetSuite. While some solutions offer basic OCR and limited ERP integrations, they often fall short when faced with multi-order PDFs, inconsistent document formats, or real-time NetSuite workflows.

Our solution is specifically engineered to handle high-volume, variable-format sales orders with unmatched precision, speed, and NetSuite-native automation. With all these features combined, Smartes isn’t just offering another OCR tool—it’s delivering a competitive edge for any business that runs on NetSuite. Here’s how we outperform other OCR vendors:

FeatureTypical OCR ToolsSmartes OCR Tool
AI‑Driven OCRBasic template matching or invoice-trained modelsFull-stack engine: base OCR, trainable models, and advanced Focal AI
Order Processing FocusPrimarily AP/invoice-focused workflowsPurpose-built for NetSuite sales and purchase orders
Multi‑Order PDF HandlingManual splitting or third-party toolsAutomatic detection and split-page processing
NetSuite IntegrationGeneric connectors, often middlewareDirect integration with NetSuite—native records, workflows, and automation
Email Intake & Attachment ParsingLimited or separate tools neededBuilt-in inbox monitoring and support for PDF, Word, Excel
Business Logic SupportFixed mapping, minimal logicAdvanced rule handling: unit-to-case conversion, required fields, approval logic
Scalability & SpeedSlows under volume or custom needsDesigned for high-throughput environments with minimal admin effort

In Depth Look

Purpose-built for Sales Orders
Most OCR tools evolved from invoice automation platforms. Smartes, on the other hand, was designed specifically to handle customer orders, which are more variable, less standardized, and often higher volume.

AI That Learns Your Documents
With layered intelligence—including trainable models and Focal AI—our OCR tool doesn’t just extract data. It understands context, adapts to new formats, and improves over time with minimal oversight.

Seamless, Real-Time NetSuite Automation
Unlike systems that rely on third-party bridges or disconnected logic, Smartes integrates directly with NetSuite. Your orders become actual NetSuite records, triggering workflows, validations, and business rules—all automatically.

Split-Page Intelligence = Real-World Efficiency
If you’ve ever dealt with bulk PDFs containing dozens of orders, you know the pain of manually separating them. Our OCR tool handles this out of the box—splitting, reading, and submitting each order as a separate NetSuite transaction.

The Smarter Way Forward for NetSuite Order Automation

When it comes to processing sales orders inside NetSuite, not all OCR solutions are equipped to handle the volume, complexity, and variability of real-world documents. Smartes delivers what others can’t: AI-powered accuracy, the ability to automatically split multi-order PDFs, seamless integration with NetSuite, and support for custom business rules that align with your operations. Whether you’re managing hundreds of documents a day or struggling with inconsistent formats, our OCR tool helps reduce manual effort, improve data accuracy, and scale efficiently.

If you’re ready to move beyond generic tools and implement an OCR solution that’s built specifically for NetSuite—and built to grow with your business—Smartes is the partner you’ve been waiting for. Let’s automate smarter—together. Reach out today to learn how our OCR tool can transform your order processing. Contact us to learn how you can install this solution in your NetSuite environment.

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