S M A R T E S
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A Clearer View of Sales Order Fulfillment Potential

In many NetSuite environments, fulfillment teams, sales representatives, and customer service staff often struggle to determine how much of an order can realistically ship at any given time. Although NetSuite shows quantities that have already been fulfilled, it does not provide a straightforward view into what portion of the order is fillable based on current inventory availability. This lack of visibility can lead to delays, backorder issues, and time-consuming manual calculations. The Fill Rate solution was created to close this gap by providing real-time insight directly on the Sales Order, showing both a fillable percentage and a fillable dollar amount so teams can make faster and more accurate fulfillment decisions.

How it Works

The solution installs directly into your NetSuite environment and calculates the fillable portion of an order automatically. When a Sales Order is opened, the system reviews each line item, evaluates on-hand and committed inventory, and determines which quantities are available to fulfill at that moment. It then aggregates the eligible quantities and presents two values on the Sales Order summary: the fillable rate percentage and the fillable dollar value. These values update automatically as inventory levels change or as partial fulfillments are processed, ensuring that every user sees current and reliable information without the need for manual updates or spreadsheet analysis.

  • Key Features

    The Fill Rate solution provides a real-time fillable percentage and amount on every Sales Order. It supports partial shipments and backorders, updates automatically as inventory or fulfillment actions change, and works with both standard and advanced fulfillment workflows. The solution is compatible multiple locations and multi-subsidiary configurations. It can also be incorporated into saved searches and executive dashboards, making it easy to expand visibility across supply chain, finance, and sales leadership.

  • Benefits

    Organizations using this solution gain a clearer understanding of their fulfillment readiness before orders reach the warehouse. Sales and customer service teams can provide more accurate shipping expectations, reducing unnecessary communication and improving customer satisfaction. Operations and warehouse teams can prioritize work based on orders that are fully or mostly fillable, increasing efficiency and minimizing split shipments. Finance and leadership gain improved insight into revenue timing and supply chain constraints, helping to strengthen forecasting, and inventory planning.

The Fill Rate solution enhances NetSuite’s native order fulfillment process by delivering a clear and reliable assessment of what portion of a Sales Order can be shipped immediately. By replacing guesswork and manual review with real-time fillable calculations, organizations can accelerate fulfillment, improve customer experience, and reduce operational inefficiencies. For NetSuite users seeking better visibility into order readiness, this solution provides a practical and impactful improvement to the fulfillment workflow.

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Enhance accuracy, reduce delays, and give your teams complete clarity with real-time fill-rate visibility in NetSuite.

Stop guessing what can ship and plan with confidence. Book a demo to get started today!

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