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In many NetSuite environments, fulfillment teams, sales representatives, and customer service staff often struggle to determine how much of an order can realistically ship at any given time. Although NetSuite shows quantities that have already been fulfilled, it does not provide a straightforward view into what portion of the order is fillable based on current inventory availability. This lack of visibility can lead to delays, backorder issues, and time-consuming manual calculations. The Fill Rate solution was created to close this gap by providing real-time insight directly on the Sales Order, showing both a fillable percentage and a fillable dollar amount so teams can make faster and more accurate fulfillment decisions.
The solution installs directly into your NetSuite environment and calculates the fillable portion of an order automatically. When a Sales Order is opened, the system reviews each line item, evaluates on-hand and committed inventory, and determines which quantities are available to fulfill at that moment. It then aggregates the eligible quantities and presents two values on the Sales Order summary: the fillable rate percentage and the fillable dollar value. These values update automatically as inventory levels change or as partial fulfillments are processed, ensuring that every user sees current and reliable information without the need for manual updates or spreadsheet analysis.
The Fill Rate solution provides a real-time fillable percentage and amount on every Sales Order. It supports partial shipments and backorders, updates automatically as inventory or fulfillment actions change, and works with both standard and advanced fulfillment workflows. The solution is compatible multiple locations and multi-subsidiary configurations. It can also be incorporated into saved searches and executive dashboards, making it easy to expand visibility across supply chain, finance, and sales leadership.
Organizations using this solution gain a clearer understanding of their fulfillment readiness before orders reach the warehouse. Sales and customer service teams can provide more accurate shipping expectations, reducing unnecessary communication and improving customer satisfaction. Operations and warehouse teams can prioritize work based on orders that are fully or mostly fillable, increasing efficiency and minimizing split shipments. Finance and leadership gain improved insight into revenue timing and supply chain constraints, helping to strengthen forecasting, and inventory planning.
The Fill Rate solution enhances NetSuite’s native order fulfillment process by delivering a clear and reliable assessment of what portion of a Sales Order can be shipped immediately. By replacing guesswork and manual review with real-time fillable calculations, organizations can accelerate fulfillment, improve customer experience, and reduce operational inefficiencies. For NetSuite users seeking better visibility into order readiness, this solution provides a practical and impactful improvement to the fulfillment workflow.
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The calculation is based on a comparison between the quantities ordered and the quantities currently available to fulfill. The system evaluates each item line, determines what can be shipped, and then calculates a real-time percentage and dollar value representing the fillable portion of the order.
No. The solution works with standard NetSuite fulfillment and inventory features. It is also compatible with Advanced Inventory, Advanced Fulfillment, and other inventory management enhancements if they are enabled.
Yes. The solution supports OneWorld environments and multi-location inventory setups. It calculates availability based on the location(s) defined on the Sales Order and respects NetSuite’s built-in location fulfillment rules.
Yes. The fillable amount and percentage refresh automatically as inventory changes due to transfers, purchase order receipts, or other fulfillment activities. There is no need for manual adjustments or recalculation.
Yes. The rate and amount can be leveraged in saved searches and placed on dashboards or KPI scorecards to provide fulfillment readiness visibility across the organization.
You can arrange a demo or get more information by reaching out to us through the contact details provided. Please let us know a date that works for you at least a week in advance and what solution you would like a demo of. We may guide you to a link of one of our demo videos.
You can contact us at sales@smartes.solutions or call 1-855-50SMART
Smartes is located at 1400 Broadfield Blvd Ste 200, Houston Texas 77084